I was having issues with my unit freezing. Through my home warranty company, a local company agreed to assess my unit; however, they never came after two appointments and even cancelled my appointment. I then contacted my home warranty company expressing my frustration. They managed to arrange an appointment with ACS Accent Comfort Services to come out the next day. The CSR, Emily, even contacted me to confirm the appointment! Jim (TECH) came out and fixed the issue. The unit had low Freon, and they refilled it. It’s great knowing that they are committed to coming out ASAP and pinpointing the issue. I would highly recommend this company. Thanks Emily and Jim.
ACS Accent Comfort Services recently installed my home’s new HVAC system. It was a pleasurable experience working with the professional sales department, installation team, and office staff. ACS Accent Comfort Services’s excellent overall performance earns a 5-star rating.
I had an excellent experience with ACS Accent Comfort Services! They were able to arrange for a same day plumbing service call. The technician was on time, friendly and efficient. Excellent experience! Highly recommend!!
ACS Accent Comfort Services did a great job replacing our HVAC system – we are thankful they were able to take care of replacing it quickly as the days were beginning to warm up quickly. They saw the job all the way through, and we are thankful for their thoroughness.
Recommend without hesitation. I’ve used ACS Accent Comfort Services for years and haven’t had a poor experience. Their technicians are trustworthy and not incentivized to push unnecessary work. Office support is excellent as well. Recently got a new furnace, which works great. Previous repair work has always been done well. Excellent company!
ACS Accent Comfort Services is truly top notch. Their team of plumbers and electricians did a fantastic job installing a new bathroom shower in my home, along with multiple lights and fans for a basement remodeling project. This is a very professional company. A true pleasure to do business with. Reliable, and fairly priced.
We’ve used ACS Accent Comfort Services for years for both our regular maintenance and new installations and have always been pleased. They’ve always been professional and fair. I recommend them without hesitation.
We are very happy with our experience. Other companies tried to throw parts at our old dangerous HVAC unit. We paid our deposit and had our new unit fully installed within the week. The guys that did the installation were professional, thorough, and showed us how to use the new thermostat before leaving.
Dan and his team at ACS Accent Comfort Services were amazing, easily the most honest people in the HVAC business that I’ve dealt with. They were very responsive, professional, and did great work. I will be a customer for life.
ACS Accent Comfort Services was incredibly helpful in troubleshooting my old HVAC system and then installing a new system after determining my old system (19 years old) was not repairable. Pricing is fair, and they allowed me to partially finance part of the project. The installation team was very helpful and answered any questions I had throughout the whole process.
We are having our home remodeled, and outside of the process, our hot water tank went out. We were stressed beyond belief. We worked with Dan Mills who was so responsive and professional. He had his technician, Dante, come to our home to look at the problem and discuss options going forward. Through Dante’s process and due diligence, he was able to fix our issue, and we had hot water within a couple of hours. The response from Dan and his team was quick, and I cannot tell you how greatly we appreciated our experience. I will be using ACS Accent Comfort Services for all of our plumbing needs going forward, and I recommend them highly to anyone needing plumbing, HVAC, or electrical work done.
We’ve now had ACS Accent Comfort Services out to our house 3 times over the past 3 years for HVAC needs, and every time they exceeded my expectations in terms of timeliness and affordability. From the moment I reached out to them, they responded promptly and scheduled a visit at my convenience. While the company is based in North Carolina, they do HVAC service in South Carolina, including Greenville where I live.
I wish I found them sooner! Honest, on time, good communication, reasonable…all ways to describe ACS Accent Comfort Services. Their techs don’t work on commission (this is huge a difference)…so they are there to fix the problem and get you going in the best way possible. I now can say I found an HVAC company I can trust to give me the truth about the situation and how to fix it.
Always extremely timely with their service, and I usually receive same day service! Since moving into our home, we have had both furnaces replaced with ACS Accent Comfort Services and have had no issues or complaints. Highly recommend!
ACS Accent Comfort Services provides their services in an honest and truthful manner. Great company.
My hot water tank began leaking water, so I called ACS Accent Comfort Services. They came that day to assess the situation and provided a same-day quote. They quickly installed my new hot water tank, so I did not have to take one cold shower!
We have known ACS Accent Comfort Services for a few years now to handle our licensed HVAC, plumbing, and electrical needs. Frank and his team have always been on time and been prompt and professional to our service requests.
Mark with ACS Accent Comfort Services is awesome! He came to our house to fix an HVAC problem that we submitted to our home warranty company, and he diagnosed the problem in minutes. Not only that, but he was also able to replace our blower motor in only a couple of hours. Our heat and A/C are working perfectly now. He was so polite and friendly, too!
Last April, we had ACS Accent Comfort Services completely replace both of our upstairs and downstairs systems for our home. Our systems were almost dead, and we knew that they would not make it through the summer. The price was fair and was clearly broken down for us to understand. After we paid the deposit, we were immediately scheduled for our installation. The technicians were extremely professional. The day of our installation was recycling day, and the recycling truck dumped our bin in the middle of the road. One of the technicians immediately picked it up and dragged it back to the curb for us. After installation, the technicians even asked where our vacuum cleaner was and vacuumed our floor. We were very pleased with the whole process and have had no issues with the units over the past months. I highly suggest if you know your units have issues to get them looked at and/or replaced before the summer rush. Overall, a great experience. I have even had ACS Accent Comfort Services out to my mother-in-law’s house for plumbing, and they did great work there as well.
We moved into our house last year and had a problem with the central air going out after the first month. The warranty company sent another contractor who couldn’t repair the problem. ACS Accent Comfort Services was then contacted, and he responded immediately and came and repaired the unit. He explained the issues to me, showed me the problem, and was reasonable in price. Just this past week, we had an issue with our second unit, and it was a holiday weekend. Dan responded again immediately and talked us though the possible problems. They came yesterday to do the actual repair and were professional, quick, and reasonable. I will always call ACS Accent Comfort Services from now on and refer them to everyone who needs help with HVAC!!!
ACS Accent Comfort Services has the best staff of heating, air conditioning, plumbing, and electrical technicians you will ever find. Our request was handled quickly, courteously, and professionally. Dan spent the time to understand what our family needed and what our home was like before making a recommendation. Then he provided a comprehensive solution that fit our needs and our budget! When they came out to install our new units, the technicians were courteous, professional, and very neat. They called ahead to let us know when they would be at our home. I highly recommend ACS Accent Comfort Services. Give them a call, you will be very happy with the results!
We had ACS Accent Comfort Services come out as a second opinion after we got a suggestion from our home warranty’s vendor. We were so impressed by their responsiveness and transparency that we knew we had to go with them for such an important home repair. The team is responsive, professional, and prompt in delivery. Every staff member we encountered was courteous. I feel confident in recommending ACS Accent Comfort Services to my closest friends and family.
Hired ACS Accent Comfort Services many times over the years, and they’ve always done a good job. This time, I had a water leak that pretty much destroyed two rooms in my house. They came in and not only fixed the leak, but helped redo the plumbing in the room (bathroom) when I had to remodel the entire room. Always came within the two-hour time window, always upfront about costs, always came through. Always my first choice for plumbing.
We had ACS Accent Comfort Services out to install a whole home water filtration system and POU reverse osmosis in the kitchen. The cost of doing this work was very fair, and both the owner (Dan) and the team plumber tech (Dante) we’re extremely knowledgeable about the product they were installing.
Excellent and prompt service. Travis was very pleasant, knowledgeable, and detailed in explaining our two HVAC systems. We highly recommend Dan Mills for his customer service and the efficiency of his staff, which also includes office personnel.
New to the area and of course we have our HVAC just stop working in the heat of the day…we have large dogs, and we were really worried about them overheating. Dan got out there so quickly and had us back up and running in NO TIME at all. We would probably be in a hotel if it wasn’t for them!
Mark came out quickly and fixed our issue and had the heat going within 10 minutes of arriving. He explained everything very thoroughly. Professional and very knowledgeable.
Just wanted to let you know Mark is AWESOME! He stopped by first thing and checked out the A/C. He showed me the filter I need to buy and cleaned the electronic filter on the downstairs unit. It was great to get to know him – really great guy. I am thrilled we made the switch to ACS Accent Comfort Services (finally). I am glad to know he will be doing our regular preventative maintenance on our 2 systems.
I had a great experience with ACS Accent Comfort Services. Trey came out for a quote and gave me the best service among the 4 quotes I took the time to get. Their quote was competitive, so I chose them to install a new water heater for me. Dante and Trey did an excellent job, and again made sure I had all of my questions answered. They were great, and I would definitely recommend them to others.
ACS Accent Comfort Services is a first-class operation. This is the third system they have replaced for me. and their service has been outstanding on each occasion. This latest system was extremely difficult to do, and they made it look easy. I would recommend ACS Accent Comfort Services to anyone who needs their services!
I had an HVAC contractor check out my heating units and was told I need $2,500 worth of repairs. Ouch! I called Kirk with ACS Accent Comfort Services for a second opinion. Kirk came out the next day and evaluated the units in question. He spotted some potential issues that were just starting – nothing that needs to be addressed now. Kirk was honest and thorough. I cannot recommend him enough. Thank you, Kirk, for saving us $2,500!
I’ve been dealing with Dan and the Franks for several months now. I continue to be impressed with their professional candor and commitment to customer service. I personally know of multiple situations where they went the extra mile to save their customers time and money – including negotiating with suppliers for rebates and warranties on behalf of their clientele. I would not hesitate to recommend their company to anyone.
ACS Accent Comfort Services was priced competitively. Technicians were prompt, thorough, polite, easy to work with, and did no damage to furnishing or landscape. The lead technician took full responsibility for all of the work and followed up when the installation of our three units required more than one day. A job well done at a fair price.
ACS Accent Comfort Services replaced our first-floor system last year and added a humidifier to the system. They did a great job and have been very responsive to our questions. Today, I noticed our second floor was not cooling. I called at 1:58 pm, and they were here and finished repairing it by 3:15 pm!! Great customer service and workmanship!
Frank and his team at ACS Accent Comfort Services are a fantastic group to work with and are knowledgeable, trustworthy, and fair in all aspects! Would highly recommend any and all their services!!
Needed service to replace my water heater that was quite old. ACS Accent Comfort Services gave appropriate updates for appointment scheduling and when the tech would arrive. Trey was knowledgeable and submitted all the appropriate details, so the service could be performed ASAP. Thank you for great customer service.
My A/C froze up on a Sunday. The ACS Accent Comfort Services crew was out on Monday morning and diagnosed my issue. I was on my way out of town, and the entire staff did a great job of communicating with me throughout the day. Icing on the cake…they had an opening in the schedule, and my new unit was installed 4 days early! When does that ever happen? Installation went smoothly and quickly. Thank you for the prompt service, professionalism, and awesome communication. You guys rock!
Last summer, we were expecting company when the first heat wave hit us. Fired up the A/C, and it was not cooling the house at all. No way we could have a house full of people in that heat. We called several HVAC companies, and everyone was slammed. ACS Accent Comfort Services sent out a tech the same day. We ended up needing a whole new A/C unit, and they had it installed the next day. We called around to make sure the price was good, and it was very competitively priced, especially considering the next day service. I hope to never need them again, but I would not hesitate to use them should the need arise. I would also not hesitate to refer them to friends and family.
I’ve used ACS Accent Comfort Services for many years now and have been extremely pleased with their service. I had them replace all of my ductwork in the crawlspace, including a zone system, new furnace and air handler, a heat pump, and tankless hot water heater. All done with great quality, and they stand by their products. I will recommend them to anyone for HVAC and plumbing needs.
I called yesterday about a leaking garbage disposal. Was able to schedule a service call for this morning. Trey arrived on time and was very professional and friendly. Took the time to walk me through the issue, gave me options for a replacement device and finished the work in a reasonable timeframe. Very pleased with the customer service and service expertise. Will recommend ACS Accent Comfort Services (and Trey) to others.
The team from ACS Accent Comfort Services was very professional and diligent. They did a great job with our installation. They also made sure they left the work area clean at the end of the job. I have used ACS Accent Comfort Services for 10 years, and they always have done a great job at a fair price. Thanks!
ACS Accent Comfort Services recently installed a new heat pump system at my home. They did a great job and were a pleasure to work with. They were on-time, professional and even loaned us a temporary A/C unit to keep us cool until the work was finished. I would recommend ACS Accent Comfort Services to anyone in the market for HVAC work or installation. Ask for Dan.
We have been using ACS Accent Comfort Services for several years now, not only at our business but also at our personal home. The team at ACS Accent Comfort Services is outstanding and they are incredibly knowledgeable in multiple avenues. We have some pretty large units at our business that they service on the regular, and they always call to follow up and make sure everything is running efficiently. They are fast acting to service your needs, and everyone I have met on the team at ACS Accent Comfort Services has been great! Highly recommend ACS Accent Comfort Services!! Class act!
My mother used them for years, and they always took great care of her. Today, they once again came to her rescue! After she was under contract with a new home warranty, she thought she would not need ACS Accent Comfort Services because she was paying for a home warranty. Well, what we discovered was that she, in fact, does need them and is very thankful they came to her rescue! Many thanks to ACS Accent Comfort Services, and specifically Jim Phillips, for taking great care of my momma!
ACS Accent Comfort Services is a high-quality professional company who always does what is right for their customers. Dan Mills and his team work closely with their customers to understand their situation to provide the best possible solution. Their technicians are friendly, reliable, and very professional. I’m always satisfied with their work and especially enjoy talking with Mark S, a technician. I would highly recommend ACS Accent Comfort Services for new installation or repair for HVAC, A/C, and heating.
They always respond quickly with people who know what they are doing. Over the years we’ve had them do plumbing and electrical work. They repaired our air conditioner and just recently installed a new furnace. In every case they did great work. Before using ACS Accent Comfort Services, we had gone through several heating and air services and wouldn’t use any of them twice. Since we found ACS Accent Comfort Services, we haven’t used anyone else.
We came home from a weekend away to find our house at 88 degrees. Of course, this was a Sunday night. We contacted the company that we had a warranty with, but we could get no response. Finally, called another local company who came out and fixed it. But 2 days later it was out again. The company came back and decided it needed a new fan motor and replaced it that day. By that evening, no A/C again! Started getting the run around when we called again. Had heard a lot of positive experiences with ACS Accent Comfort Services from 2 family members and 2 other friends. We called them, and they came out the next morning. They found the motor that was installed to be defective. We contacted the original company who installed it, and they argued that it was surely not defective but would send someone out. It was a no show. Called ACS Accent Comfort Services again – they came out the next day. It was then determined that the wrong type of fan motor had been installed by the original company. ACS Accent Comfort Services immediately got a new fan motor, installed it, and it’s been working perfectly since.
Dan Mills and his group at ACS Accent Comfort Services are honest, prompt, and reliable. Every person I’ve referred to Dan has thanked me for the referral. They’re not going to sell you something you don’t need if it can be reasonably repaired, and if they do recommend purchasing something, it will be priced fairly. These guys are great.
I’ve hired ACS Accent Comfort Services for two plumbing jobs – one planned and another an emergency. Each plumber I’ve worked with has been excellent. Their knowledge and expertise were immediately noticeable. They had a professional and courteous approach, and I felt they were recommending the most appropriate solution each time at a fair price. Their service left me feeling confident the job was done right and feeling relieved. I will continue to call on them and recommend them wholeheartedly. Each time I had an estimate from one of the larger companies that was not only improperly scoped but markedly higher than ACS Accent Comfort Services. You may have to wait a little time for ACS Accent Comfort Services to get to you, but it’s worth knowing you’ve got the right people.
We needed fast service on our air conditioning unit on a day the temperature hit 94. They scheduled the service the same day. Both the scheduler and technician were very courteous and professional. The technician was prompt and efficient, and the repair was accomplished by the afternoon of our service call. Based upon our experience, we strongly recommend ACS Accent Comfort Services.
Very pleased with ACS Accent Comfort Services today! The service tech called prior, arrived early, was very professional, and exceeded my expectations! I don’t have to look for another plumbing contractor again, thanks to Dan Mills and his company!
I’ve used ACS Accent Comfort Services for the last few years! Frank Sr. and his team are knowledgeable, patient and to the point. No gimmicks and upselling. I’ve recommended them to my friends and neighbors and will keep doing so.
ACS Accent Comfort Services quickly diagnosed why my furnace wasn’t providing heat and fixed the issue within my budget. Our furnace is over 20 years old, and instead of pushing for me to buy a new system, they spent extra time to fix my issue. While I have requested and received a quote for a new unit, they allowed me to buy a little time. Thanks ACS Accent Comfort Services!
I have nothing but praise and thanks for ACS Accent Comfort Services. I woke up to having no heat in my house. I called them right away. The appointment was quickly scheduled. The technician also called beforehand to tell me he was on his way. As a new homeowner of an older home, I don’t know the history of my furnace. The technician could have taken advantage of that situation and sold me parts and services I didn’t need. Instead, he was completely professional and skilled. He got the furnace working quickly without problem. Then, I was impressed that he stayed to make sure it was properly working. I was not overcharged. It’s nice to know that ACS Accent Comfort Services is there for people in times of need. I highly recommend them.
Dan and his guys were wonderful when it came to installing two brand new units in our home. One unit was severely old, and the other hadn’t worked since we purchased our home. Not only did Dan come personally to quote the replacements, but they had us scheduled and completed within a week. The service guys were prompt, efficient, and so polite. Seriously, a joy to work with. Definitely recommend! Would rate them 10 stars if I could. Thanks so much guys!
Great Service! Very Professional! We’ve had 4-5 companies do warranty work on our HVAC system over the last several years, and we have never had the service and professional treatment that we get from ACS Accent Comfort Services. They do a great job, do not try to sell us services or products we don’t need, and I know the owners are trustworthy and have their customers’ best interests in mind. I can’t recommend ACS Accent Comfort Services highly enough.
ACS Accent Comfort Services is the best company around! They have taken care of us for over 15 years. They always make it a priority to ensure our issues are resolved as soon as possible! Helpful and kind staff.
We didn’t end up purchasing any services from ACS Accent Comfort Services, but I felt in my personal obligation to give a shout out to Kirk due to his outstanding customer service. His willingness to present a fair, cost-effective and reasonable product was truly refreshing. During our conversations, I felt like Kirk truly understood my situation and was going out of his way not only to get me a package that I needed, but at the best possible price – well beyond what he could easily say is the “take it or leave it” price. I felt he was 100% genuine and honest about what packages were available and what were best for my situation. The only reason we chose a different company was a family member’s association with another company. If at any point I become disappointed with my decision I will not hesitate to give Kirk a call.
I have been impressed with every person I’ve met from ACS Accent Comfort Services. They’re honest, polite, and ethical. Their focus is on keeping your existing system running and not selling you something you don’t need. I trust them anytime I need help with heating, A/C, plumbing, and electrical.
We called on ACS Accent Comfort Services numerous times for our clients to help provide professional and affordable solutions to common HVAC problems. They are punctual, on time, respectable, and offer necessary solutions to problems. We highly recommend them!
I am on the board of directors for a nonprofit in Huntersville, NC. We are building a Community Resource Center and depend totally on donations for support. We were in need of a plumber to install the disposal and kitchen faucet. I contacted Dan Mills at ACS Accent Comfort Services to ask if he would help us. He said YES! He scheduled an appointment to send a plumber out quickly. The plumber arrived on time, completed the installation, was very professional, and cleaned up after he was done. You can’t ask for a better response time and support than ACS Accent Comfort Services provided to our organization. I would highly recommend!
ACS Accent Comfort Services was quick to respond to a service claim (w/ my home warranty). When they came out, they fixed the problem they could see. The A/C is currently running more often and consistently–it wasn’t before they came out. It is an older unit. We may need to reach out again in the future. I would use them again.
Used for air conditioner repair…this company and the repair guy they sent were simply awesome. One of the best home repair experiences I have ever had. Very professional, identified the issue quickly, worked to ensure they fixed what was wrong while trying to keep the repair costs as low as possible to get the issue corrected for good. I was beyond impressed and will be using them again as well as recommending them to anyone that needs heating and air conditioner help.
Highly Professional. ACS Accent Comfort Services has serviced my home and business for heating and air conditioning and repairs. They also installed gas lines for gas lanterns and made electrical repairs. In addition to efficient service, I was extremely impressed with the knowledge of the technicians and their professionalism. It is clear this company is run with integrity and will be my first call on any future HVAC service needs.
We initially called another contractor for our leaking hot water heater and were told they couldn’t come out to install a new one for at least a week. We got in touch with ACS Accent Comfort Services and received a new water heater and installation within a few hours! They even showed up earlier than I thought. The guys were great! Very nice and professional. Will absolutely call them again.
I’ve used the ACS Accent Comfort Services team for a long time. Honestly and truly feel they have my best interest at heart, and they are not trying to take advantage of me. I would recommend to anyone.
I always receive excellent, professional service from ACS Accent Comfort Services at both my commercial site and my home. Always dependable and courteous!
I am so happy with the service I received from ACS Accent Comfort Services. I called to get some help with a DIY project gone wrong on a sink. They were able to send someone out that day and took care of the problem immediately and professionally. Trey was the professional who came, and he was very kind and did great work. ACS Accent Comfort Services is my go-to for all things HVAC, plumbing, etc.!
I have been servicing my 2 HVAC – heat pumps with ACS Accent Comfort Services for eight years now, and they are the reason the units lasted 20 years. One unit started showing its age back in 2017, but per their suggestion, I did not replace it. It finally broke down (May 2020), so I decided to replace both units. The ACS Accent Comfort Services team was very helpful in helping me decide the right size unit and are helping me process my Duke Energy rebate. They did the job within days of when I accepted their proposal. Both new units are up and running, and needless to say, I will continue servicing them with ACS Accent Comfort Services.
We had an excellent experience with ACS Accent Comfort Services when we recently got a new unit for our upstairs. The work was completed on time, and they were able to schedule us within 3 days of us contacting them to replace our existing unit. Their workers were clean, quiet, and respectful and made for a very pleasant experience. I would definitely recommend them!
Dan Mills and the team at ACS Accent Comfort Services are the absolute professionals. They are timely, thorough, and give full attention to details whether inspecting units or installing new units. All customers are given the same quality service. I highly recommend them.
We have been using ACS Accent Comfort Services for the last several years in both my home and my businesses. They do quality work and do what they say they will do. I always know honesty and dependability are two things they live by. I look forward to continuing to have them service our needs as they arise.
Used ACS Accent Comfort Services on several occasions in the past few years. First purchased A/C unit then added gas. Finally helped with sewer issues out by the house. Every time, they came out on time and finished work as promised. Price was very fair each time. Mostly appreciate their honesty and integrity when doing business. It’s always good to trust people you’re doing business with, and I do with them!
ACS Accent Comfort Services replaced our unit 2 years ago, and it went out last week. It was a part that they were going to have to order, and it was 98 degrees that day. After a call, Dan found the part in town and had someone come and put it in for us. The labor or refrigerant weren’t under warranty and ended up costing us $800. He was kind enough to take off $100 for us, as we just got the system not long ago. I would recommend them for sure for your HVAC system replacement and repair.
ACS Accent Comfort Services is an excellent company for heating & air conditioning, plumbing, and electric. Their technicians are prompt, skilled, well-mannered, and trustworthy. The maintenance contracts they offer – I consider to be good value in today’s marketplace.
ACS Accent Comfort Services was sent out to repair my heating system by my home warranty company on 11/10/14. I was very happy with their service. They were quick, yet thorough and courteous. Sure hope the warranty company keeps them on their list!
I have received excellent services every time I call ACS Accent Comfort Services. And recently, their thoroughness and knowledge were above and beyond. The tech solved a problem because of their superior troubleshooting. Thank you, ACS Accent Comfort Services.
I arrived home to find the HVAC system was not working. I called ACS Accent Comfort Services, and they sent out a technician as soon as one was available. They identified a short had caused a transformer to fail. Easy to replace the transformer, but the challenge was to find the location of the short. The technician did a good job finding the short, repaired the wiring, and reset the thermostat. The best part was the technician (Mark) called me the next morning (Sunday) to make sure all was working well, and it was. Not often do you get a call after the work has been completed. Highly recommend ACS Accent Comfort Services for your HVAC work. I understand they also do electrical and plumbing work.